Refund policy

Return & Refund Policy

Returns

Our Returns Policy lasts for 30 days from date of purchase. After 30 days, we are unable to offer a refund or exchange.

Eligible returns must be unused, unworn and in the same condition that you received them. Items must also have the original label still attached and/or still in the original packaging.

NOTE: Postage on all returns is payable by the customer.

To complete your return, we require a receipt or proof of purchase.

Refunds will not be given if any item is returned NOT in its original condition, is damaged or missing parts for reasons not due to our error or if it was a sale item at the time of purchase. No refund will be given for items that are returned more than 30 days after delivery

 To return and item within the 30 day period, please follow these instructions:

-        Email info@goodcountryapparel.com and advise of your forthcoming return

-        Send your parcel to us via your chosen delivery method. Postage/courier fees is payable by customer.

Upon receipt of your return, we inspect the item to ensure it meets our criteria and we will complete your refund,  exchange or provide you with a store credit.

 There is NO refund on Sale items.

 

Exchanges

Exchanges are accepted only if items purchased are defective or damaged in accordance with the consumer law refund policy.  If you need to exchange an item for the same item, send us an email at info@goodcountryapparel.com